Driving a van
Because you have reserved a van at Adrem Car Rental, here is information about your reserved van. This information consists of 4 parts:
- Picking up your van
- Insurance for your van
- Driving your van (this article)
- Returning your van
No unexpected costs:
You only pay what was agreed in advance.
Free cancellation up to 48 hours before departure:
If it doesn't work out, you can cancel any reservation free of charge up to 48 hours before departure.
100% transport guarantee:
If you don't get where you need to be, you don't pay a cent.
Driving your van
Driving a van.
Is that difficult?
Oh well, you get used to everything.
When you pick up the bus from us, we will calmly explain how everything works.
Unless you're in a hurry. Then we'll make sure you can leave quickly.
Driving a van is almost the same, but still different than driving a car. A van is longer. You have to pay attention to that while driving. Because the van is longer, you can take the bends a bit wider than you are used to.
Because the bus is also higher than a car, you also have to pay attention to where you drive under. There are bridges or low-hanging balconies that the bus will not fit under. More about this later.
Another point is reversing. Difficult because you have much less visibility than in a passenger car. The rear-view mirror may be in the bus, but it is useless. Therefore, have people outside the bus assist you when reversing. That can save a lot of hassle later.
Still forgot
The previous article was about insuring your van.
But I forgot to tell you something.
About damage. Sorry!
Three special cases of damage are interior damage, intentional damage and overhead damage.
Interior damage This can happen when you put your feet on the dashboard, or when you let a biting dog sit in the car and do its thing. Pets are not allowed in our rental cars, but if damage occurs to the interior, it is not covered by the deductible and will have to be paid in full.
Intentional damage This is caused when you deliberately crash your rented van into another car in an attempt to get our insurance company to cover the damage to the other car. Who does that? I certainly don't want to give you any bad ideas. 
It might be helpful to know that in the case of intentional damage, you'll have to pay the damage to our van plus the damage to the other party's car, plus a fine. Furthermore, you'll be registered as a fraudster and added to a database of all insurers...
A special case of damage is the overhead damageThis is damage to the bus up to 75 cm below the roof edge, measured from above. This damage can occur by driving under a bridge that is too low for the bus, or by driving past a balcony or other obstacle. Because the clearance height is always indicated for lower bridges, and because the height is also displayed on the bus, this overhead damage is easily prevented. If such damage does occur, unfortunately, there is no deductible. Such damage must be fully reimbursed. Overhead damage can cost thousands of euros. Therefore, when planning your trip, take into account which bridges or tunnels you will need to drive through!
Fine
Privately, we know it: we prefer to throw fines in the trash. But what happens if you get a fine with your van?
I wrote an article about that. You can find it here: What do we do with a fine?
Longer rental
If you'd like to keep your van longer, that's usually not a problem. However, we do ask that you let us know. The easiest way is to call us during office hours (Monday through Saturday, 9:00 AM - 17:00 PM): 043-3521100. You will then hear immediately whether it is necessary to come by to possibly supplement the deposit. Send an email to info@ad-rem.nl is of course also possible.
Next article: Returning your van