Return van
Because you have reserved a van at Adrem Car Rental, here is information about your reserved van. This information consists of 4 parts:
- Picking up your van
- Insurance for your van
- Driving your van
- Returning your van (this article)
No unexpected costs:
You only pay what was agreed in advance.
Free cancellation up to 48 hours before departure:
If it doesn't work out, you can cancel any reservation free of charge up to 48 hours before departure.
100% transport guarantee:
If you don't get where you need to be, you don't pay a cent.
Returning your van
Pick up van.
To ride.
To move house.
Return van.
That's the normal course of events when you rent a van. I can tell you many stories about people who saw it differently. I will do that later. Promise!
Because you have reserved a van with Adrem, you will receive information about returning the van last in this series.
Refueling
If you rent a van, you will receive it with a full tank. It is also nice for the next renter that it is returned full.
But what do you do if you have only driven a very few kilometers? You always have to fill up with at least 5 liters, right? And nobody notices if you don't fill up? This article explains more about this: Why do I need to refuel a rental car?
Both we and the next renter would appreciate it if you return the van with a full tank. If you really don't have the time (or don't feel like it), we can of course do that for you. In that case, refueling costs will be added to the bill (plus the fuel costs themselves of course).
If you think after filling up: "That's a lot of litres for what I've driven", please let us know! We will then calculate whether you had to fill up too much. If so, we will refund the excess amount. Fair is fair!
Cleaning costs
We assume you'll use the van normally, just like your own car. Sometimes we receive a van back that clearly hasn't been used "normally." Dirty stains on the upholstery, a foul odor, strange objects still in the cargo area, and the list goes on.
In special, dirty, strange and weird cases we will therefore charge cleaning costs. But rest assured: we only do that in special cases.
Smoking is not allowed in our rental cars. If you smoke, it's best to do so in a parking lot. The next renter will be happy to bring a fresh van. If we notice smoking in the car, we will charge €40 excluding VAT.
To hand in
Vans can be returned 24 hours a day, even outside our opening hours. Park the van near our office, take all your belongings out of the van and lock the van. You can put the key in a special key safe. We will explain how this works when you come to pick up the van.
If you have any further questions, or if you want to cancel your reservation (which is always free!), please let us know. You can call 043-3521100 or email to info@ad-rem.nl