Drive
Questions about driving a car from Adrem
Do you have a question about driving a car or van from Adrem Limburg? We may have already answered that one! Check out our frequently asked questions about driving below. Is your question not listed here? Then take a look at our other FAQ pages Or contact us.
Frequently asked questions about driving
I forgot/left something in my car. How do I get it back?
If you forgot something in a rental car, take it as soon as possible contact with us. If the car is not yet rented out, we can get the forgotten items out as soon as possible. If the car is already rented out, we will contact the new tenant. We will make sure you get the items back as soon as possible. Of course, it is better not to leave anything in the hire car when returning it.
I want to extend the rental period. How can I do that? What does it cost?
If you want to extend the lease you should always contact (or call 043-3521100) with us to ask if that is possible - the car may have already been promised to someone else. In principle, the rental simply continues when you renew. If you do not contact us and just keep driving the car, we may charge a fine for every day you keep driving the car without permission to renew.
What if I turn in earlier/later? Will I get a refund or will I have to pay extra?
With Adrem, you only pay for the actual rental days. Therefore, if you return a car earlier, you only pay for the rental days on which you had a car. If you rent a car for longer, the rental rate thus continues under the same conditions.
Can I return a car/bus outside opening hours?
At all our branches, returning a hire car or van can be done 24 hours a day. When picking up, we will show you the key safe where the key can be thrown in.
What about if we are in bad luck?
Most of our cars are new. That means they are still under warranty from the car manufacturer. Should you break down, information on how to reach an emergency service is in the car. More information: breakdown on the road
Should we refuel the car?
Yes please! When you rent a car or van, you get it filled up. Then it's nice for the next renter to get a fully refuelled car too. More information: refuelling your hire car
Is your question not listed here?
If so, please feel free to contact us. We will be happy to answer your questions!